FAQ

Can I cancel my order after it's been placed?

If you wish to cancel your order, contact us as soon as possible at our storeemail. Orders already processed or shipped cannot be canceled but may be returned after delivery.

What should I do if I receive a damaged or wrong item?

Please take photos of the item and email them to us at storeemail. We will investigate and arrange for the correct item or a replacement.

What is the order cut-off time?

Order Cut-Off Time: Orders placed before 4:00 PM (GMT-6) are handled the same day.

Is the return shipping free?

No, customers are responsible for return shipping costs.

Are there any restocking fees for returns?

No, we do not charge restocking fees. You will be refunded in full once your return is processed and approved.

Business Details & Contact

Store Name: Alvira Store

Business Address:
215 E Davis St
Rawlins WY 82301
United States

Customer Services Hours
Monday to Friday: 9:00 AM - 4:00 PM (GMT-6)

When to Expect a Reply
Most inquiries receive a reply within 24 business hours.

Email: support@alvirastore.com
Phone: +14099953870
Contact Form: Click Here