Privacy Policy

Alvira Store recognises that the handling of personal data requires care and consideration. This Privacy Policy sets out the types of information that may be obtained, the purposes for which it may be processed, and the circumstances in which it may be shared when using alvirastore.com.

Types of Information We Receive

Information may be provided directly by customers when purchasing products, submitting an order, or communicating with our team. Depending on the nature of the interaction, this may include your full name, email address, telephone number, payment-related details, delivery and billing addresses, and information relating to your purchase.

Use of the website may also result in the collection of technical and browsing data. Such data can include your IP address, device specifications, browser details, viewed pages, and records of how you navigate or interact with the online store.

Details included in messages sent to our customer service team may be reviewed and used to determine the nature of your enquiry and provide an appropriate response.

Purposes of Data Processing

Information obtained through the website may be processed to administer purchases, confirm and fulfil orders, coordinate shipments, handle customer correspondence, and manage return or reimbursement requests.

Technical and usage data may be used to maintain the operation of the online store, investigate website errors, assess visitor activity, and identify areas where the website's operation may require attention.

If promotional messages are available, they will be managed in accordance with applicable consent requirements and your stated preferences. You may contact us to request the discontinuation of optional marketing communications.

Payment Processing

PayPal is the payment method currently available through Alvira Store. Transactions are handled through the relevant payment service, which processes payment-related information in accordance with its own procedures and privacy terms.

We recommend consulting PayPal's privacy documentation for further details about the collection and use of payment data. Please do not include passwords, payment account credentials, or other sensitive authentication details in messages sent to our customer service team.

Shopify Platform

Alvira Store operates through Shopify, an ecommerce platform that supplies the technical infrastructure used to run our online shop. Information may be processed through Shopify's services where required to facilitate website functions and commercial transactions.

To learn more about the platform's applicable policies, you can consult the Shopify Privacy Policy and the Shopify Terms of Service.

Disclosure to Third Parties

Where necessary for the provision of our services, selected information may be made available to external providers involved in payment handling, order fulfilment, shipping, customer support, or the technical administration of the website.

Information may also be disclosed where such disclosure is required under applicable legislation, in response to a legally valid demand, or to fulfil another recognised legal obligation.

Third-party organisations may process information under their own privacy policies and in accordance with the legal requirements applicable to their activities.

Cookies and Related Tools

The website may use cookies and comparable technologies to maintain essential functions, retain selected user preferences, and gather information about how the store is accessed and used.

Cookie preferences can, where supported, be adjusted through your browser settings. Disabling certain cookies may limit the availability or performance of some website functions.

Further details concerning cookies associated with Shopify services can be found in Shopify's Cookie Policy.

Data Security and Storage Periods

Appropriate precautions should be taken to reduce the risk of unauthorised access to, alteration of, or disclosure of personal data. Nevertheless, electronic communications and digital storage systems cannot be considered entirely free from security risks.

Personal information may be kept for the period required to administer orders, maintain relevant transaction records, respond to customer matters, comply with legal duties, and address legitimate operational requirements.

Requests Concerning Personal Data

If you have a question about the personal information connected with your use of Alvira Store, you may contact us to discuss your concern or submit a request relating to that information.

Rights available under applicable privacy legislation may include requesting access to personal data, asking for inaccurate details to be amended, or seeking the deletion of eligible information. We may need to confirm your identity before handling a request, and certain legal or regulatory exceptions may restrict what can be provided or removed.

Links to Third-Party Websites

Links available on our website may direct you to external platforms that are not operated by Alvira Store. We do not control the privacy procedures of those websites, and their practices may differ from those outlined in this policy. Please consult the relevant privacy information before submitting your details to an external service.

Updates to This Policy

This Privacy Policy may be amended from time to time to reflect developments in our business activities, website services, data processing procedures, or applicable legal requirements. Any revised version will be published on this page for reference.