Shipping Policy

Shipping Overview

• Order Cut-Off Time: Orders placed before 4:00 PM (GMT-6) are handled the same day.
• Processing Time: Orders are prepared within 0–2 business days (Monday to Friday). During high demand or promotions, this may take a bit longer.
• Delivery Time: After shipping, delivery takes 6–9 business days (Monday to Friday). This is an estimated timeframe and may change based on location or shipping conditions.
• Shipping Cost: We provide free shipping on all orders within the United States.

Order Processing & Shipping
Once you place an order, you will receive a confirmation email. Your order will then move into preparation, which takes 0–2 business days.

After your order is shipped, you will receive another email with tracking details to follow your package.

Shipping Carriers
We work with trusted carriers such as UPS, DHL, and USPS. The shipping provider used depends on your location and the best available option.

Delivery takes 6–9 business days after dispatch. Timing may vary due to shipping conditions, destination, or other delays.

Shipping Coverage
We offer free shipping on all orders across the United States, with no minimum purchase required.

Delivery Delays
If your order has not arrived within the expected time, please allow an extra 2 business days before reaching out. You can also check your tracking link for updates.

Cancellations

Orders can be canceled only before they are processed or shipped. Once preparation or shipping has started, cancellation is no longer possible.

Damaged or Wrong Items

If you receive a damaged or faulty product, contact us at support@alvirastore.com with clear photos and a description. We will review the case and provide a suitable solution such as a replacement or correction.