Shipping Policy

Key Shipping Information

Order Preparation: 1 to 2 business days.
Shipping Transit: 5 to 8 business days after dispatch.
Shipping Cost: Free on all orders within the United States.
Order Cutoff Time: 4:00 PM GMT-5.

Order Processing and Preparation

At Alvira Store, orders are prepared within 1 to 2 business days. This preparation period takes place before an order is dispatched and is separate from the shipping transit timeframe.

Our daily order cutoff is 4:00 PM GMT-5. Orders placed before the cutoff begin processing according to the applicable business day schedule. Orders received after 4:00 PM GMT-5 begin processing on the following business day.

Orders placed outside normal business days enter the preparation process on the next business day.

Shipping and Delivery Timeframes

After an order has been dispatched, the estimated transit period is 5 to 8 business days. Transit times may be affected by carrier operations and circumstances outside our control.

Please remember that the preparation period of 1 to 2 business days is not included in the stated shipping transit period.

Shipping Costs

Alvira Store provides free shipping on all orders within the United States. No minimum purchase amount is required.

The shipping information on this page applies to orders delivered within the United States.

Order Tracking

Once your order has been dispatched, tracking information is provided so you can follow its delivery progress. Tracking updates depend on information supplied during the shipping process.

If you have questions about the status of an order, please contact our customer service team and provide your order number.

Delivery Delays

If your order has not arrived within the estimated transit period, please allow an additional 2 business days for delivery updates or carrier delays.

If the shipment still has not arrived after this additional period, contact us at support@alvirastore.com. Include your order number and relevant delivery information so we can review the situation.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible.

Cancellation may be possible before order processing or shipping begins. Once an order is being prepared or has already been dispatched, cancellation is no longer possible.

After delivery, any request to return an item must follow our Return and Refund Policy.

Damaged or Wrong Items

If your order arrives damaged or you receive an item different from the one ordered, please contact customer service.

Include your order information, a description of the issue, and clear photographs of the affected item. Photographs of the packaging may also be helpful.

We will review the information provided and assist with an appropriate resolution.